Trading environment
Slippage, stability, execution and pricing anomalies
Public review signals
IG is a London-founded trading and investment brand established in 1974. Leveraged derivatives and selected investment products are provided through separate local entities, so products, protections, pricing and funding methods depend on the client’s contracting entity.
IG is a London-founded trading and investment brand established in 1974. Leveraged derivatives and selected investment products are provided through separate local entities, so products, protections, pricing and funding methods depend on the client’s contracting entity.
Five web-reputation dimensions plus one objective regulatory dimension for IG
Slippage, stability, execution and pricing anomalies
Public review signalsFunding speed, withdrawals, checks and payment methods
Public review signalsResponse time, expertise and complaint handling
Public review signalsSpreads, commissions, swaps and hidden charges
Public review signalsPromotion terms, sales pressure and return claims
Public review signalsLicence quality, jurisdiction breadth and regulatory diversification
Objective regulatory factsTrading environment is the strongest review-based dimension; Sales conduct is the weakest. Regulation & compliance is scored independently from verified licence facts.
| Dimension | Score | related mentions |
|---|---|---|
| Trading environment | 5.3 | 429 |
| Deposits & withdrawals | 4.2 | 173 |
| Customer service | 5.2 | 530 |
| Trading costs | 4.5 | 138 |
| Sales conduct | 2.2 | 51 |
| Regulation & compliance | 9.9 | 9 |
IG International advertises phone, email, live chat, WhatsApp and help-centre support 24 hours a day from 8am Saturday to 10pm Friday GMT. Local entity hours, languages and channels differ.
Account eligibility, products and the contracting entity are determined by residence and onboarding. Official regional pages exclude or restrict residents of the United States, Belgium and other jurisdictions; the US group forex business uses the tastyfx brand.
Regulators
United Kingdom · FCA
Retail client money is held in segregated trust accounts under FCA CASS rules. Eligible claims against an insolvent investment firm may be covered by the FSCS up to GBP 85,000; eligibility and claim type determine coverage.
Retail client money is held in segregated trust accounts under FCA CASS rules. Eligible claims against an insolvent investment firm may be covered by the FSCS up to GBP 85,000; eligibility and claim type determine coverage.
Provides UK CFD accounts. Registered in England and Wales under company number 04008957.
Official record ↗United Kingdom · FCA
Retail client money is segregated under FCA CASS rules. Eligible FSCS investment claims may be covered up to GBP 85,000; ordinary trading losses are not covered.
Retail client money is segregated under FCA CASS rules. Eligible FSCS investment claims may be covered up to GBP 85,000; ordinary trading losses are not covered.
Provides UK spread-betting accounts. Registered in England and Wales under company number 01190902.
Official record ↗United Kingdom · FCA
Client cash and custody assets are segregated. Eligible FSCS investment claims may be covered up to GBP 85,000, while US options and futures assets held through Apex have separate US-law protections.
Client cash and custody assets are segregated. Eligible FSCS investment claims may be covered up to GBP 85,000, while US options and futures assets held through Apex have separate US-law protections.
Provides UK share dealing, investment-wrapper and Smart Portfolio accounts. Registered in England and Wales under company number 11628764.
Official record ↗Germany and the European Economic Area · BaFin
Client assets are held separately. IG identifies the entity as assigned to the German securities-trading compensation scheme EdW, which may cover 90% of an eligible claim up to EUR 20,000.
Client assets are held separately. IG identifies the entity as assigned to the German securities-trading compensation scheme EdW, which may cover 90% of an eligible claim up to EUR 20,000.
Registered in Frankfurt under HRB 115624 and supervised by BaFin and Deutsche Bundesbank.
Official record ↗Australia · ASIC
Client money is segregated under the applicable Australian rules. IG states that no general investor-compensation scheme applies to these accounts.
Client money is segregated under the applicable Australian rules. IG states that no general investor-compensation scheme applies to these accounts.
Australian company ABN 93 096 585 410.
Official record ↗New Zealand · FMA-NZ
Client money is segregated under the applicable New Zealand rules. IG states that no general investor-compensation scheme applies to these accounts.
Client money is segregated under the applicable New Zealand rules. IG states that no general investor-compensation scheme applies to these accounts.
New Zealand derivatives-issuer licence FSP 684191; NZBN 9429047618251.
Official record ↗Switzerland · FINMA
IG Bank is a FINMA-authorised Swiss bank and an esisuisse member. Eligible deposits are protected up to CHF 100,000; this does not cover ordinary market losses.
IG Bank is a FINMA-authorised Swiss bank and an esisuisse member. Eligible deposits are protected up to CHF 100,000; this does not cover ordinary market losses.
Registered office at 42 Rue du Rhône, 1204 Geneva.
Official record ↗South Africa · FSCA
Client money is segregated, but IG states that no general compensation scheme applies. The entity is also authorised as an over-the-counter derivatives provider.
Client money is segregated, but IG states that no general compensation scheme applies. The entity is also authorised as an over-the-counter derivatives provider.
South African company registration number 2010/000229/10. International accounts offered locally may contract with IG Markets Limited in the UK.
Official record ↗Singapore · MAS
MAS lists the entity as a Capital Markets Services licensee and Exempt Financial Adviser. Client funds are segregated, but no fixed general compensation amount is published.
MAS lists the entity as a Capital Markets Services licensee and Exempt Financial Adviser. Client funds are segregated, but no fixed general compensation amount is published.
The CMS licence covers dealing in over-the-counter derivatives contracts and the entity also provides custodial services.
Official record ↗Dubai International Financial Centre, United Arab Emirates · DFSA
The UAE page states that client funds are deposited with a UAE bank. Retail and professional classifications have different protections; no universal compensation amount is advertised.
The UAE page states that client funds are deposited with a UAE bank. Retail and professional classifications have different protections; no universal compensation amount is advertised.
Provides locally regulated CFDs and physical shares. Clients can separately choose an IG International Limited CFD account during onboarding.
Official record ↗Japan · JFSA
Customer margin is held in dedicated trust accounts with Sumitomo Mitsui Banking Corporation and Mizuho Trust & Banking. Trust protection does not cover ordinary market losses.
Customer margin is held in dedicated trust accounts with Sumitomo Mitsui Banking Corporation and Mizuho Trust & Banking. Trust protection does not cover ordinary market losses.
Also registered for commodity futures business and a member of the Financial Futures Association of Japan under member number 1168.
Official record ↗Bermuda and international markets · BMA
Retail client money, including net running profits, is held in segregated trust accounts. The BMA register confirms investment-business and digital-asset-business licences, but no fixed compensation scheme is stated.
Retail client money, including net running profits, is held in segregated trust accounts. The BMA register confirms investment-business and digital-asset-business licences, but no fixed compensation scheme is stated.
Offers execution-only CFD accounts to eligible international clients. BMA is shown here at entity level because TraderVote’s top-level regulator catalog does not yet contain a maintained BMA record.
Official record ↗Leveraged derivatives can cause rapid and substantial losses. Retail loss percentages, negative-balance protection and margin limits belong to the relevant contracting entity and must not be applied across the brand. Professional clients can lose more than their deposits.
| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Bank transferUSD · GBP · EUR · AUD · SGD · HKD | No minimum | Typically up to three busines… | Usually free* |
| Visa or Mastercard debit cardUSD · GBP · EUR · AUD · SGD · HKD | USD 50 | Usually instant | Usually free* |
| Visa or Mastercard credit cardUSD · GBP · EUR · AUD · SGD · HKD | USD 50 | Usually instant | IG International publishes 1% for Vis… |
| Hong Kong Faster Payment System (FPS)HKD | No separate public minimum stated | Typically within one business… | Usually free* |
| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Bank transfer to a verified accountUSD · GBP · EUR · AUD · SGD · HKD | No minimum | Normally one to three busines… | Usually free* |
| Refund to a verified debit or credit cardUSD · GBP · EUR · AUD · SGD · HKD | USD 150 / GBP 100 | Typically two to five bank wo… | Usually free* |
Accounts or cards must be in the client’s name. Availability, limits and checks depend on the contracting entity.
Active offers and promotions from IG
Cashback equals 1% of net qualifying transfer value, from GBP 100 on GBP 10,000 up to GBP 250 on GBP 25,000 or more. It is credited to the GIA by 30 April 2027 and cannot be combined with concurrent promotions unless their terms say otherwise.
Transfer eligible investments in specie to a new UK IG GIA or ISA during the promotion and maintain the required position through the holding period.
Eligibility: UK residents aged 18 or over who are new share-dealing clients, or existing clients contacted directly by IG. Use code TRANSFER250, submit the transfer form by 30 September 2026, complete at least GBP 10,000 of qualifying transfers by 30 November 2026 and keep at least one non-IPO position until 31 March 2027. Cash transfers and SIPPs do not qualify.
Official terms ↗Last verified: Jul 28, 2026
Company participation and regulatory verification are displayed separately.
Company access allows replies and verified change requests. It cannot edit user ratings, remove reviews or directly change TraderVote regulatory scores.
From 2,680 verified traders
No reviews yet.