Trading environment
Slippage, stability, execution and pricing anomalies
Public review signals
PT Monex Investindo Futures, trading as MIFX, is an Indonesian futures broker founded in 2000 and licensed by BAPPEBTI. It offers forex, commodity and index derivatives through MIFX, MT4 and MT5.
PT Monex Investindo Futures, trading as MIFX, is an Indonesian futures broker founded in 2000 and licensed by BAPPEBTI. It offers forex, commodity and index derivatives through MIFX, MT4 and MT5.
Five web-reputation dimensions plus one objective regulatory dimension for MIFX
Slippage, stability, execution and pricing anomalies
Public review signalsFunding speed, withdrawals, checks and payment methods
Public review signalsResponse time, expertise and complaint handling
Public review signalsSpreads, commissions, swaps and hidden charges
Public review signalsPromotion terms, sales pressure and return claims
Public review signalsLicence quality, jurisdiction breadth and regulatory diversification
Objective regulatory factsThere are not yet enough classified public signals to calculate a reputation score.
| Dimension | Score | related mentions |
|---|---|---|
| Trading environment | — | 0 |
| Deposits & withdrawals | — | 0 |
| Customer service | — | 0 |
| Trading costs | — | 0 |
| Sales conduct | — | 0 |
| Regulation & compliance | 4.5 | 1 |
Customer support is available 24 hours from Monday to Friday by email at support@mifx.com and chat-only WhatsApp at 0821 1178 1198. Live chat and call-centre service at 021-50996650 run Monday to Friday from 06:00 to 22:00. MIFX lists a Jakarta head office and branches in several Indonesian cities.
MIFX services are subject to Indonesian law and local customer onboarding. Product, account and high-leverage eligibility are determined in the official account flow.
Regulators
Indonesia · BAPPEBTI
BAPPEBTI lists segregated client accounts in IDR and USD. The company is also a member of the relevant futures exchanges and clearing institutions. These arrangements support custody and settlement but do not reimburse normal trading losses.
BAPPEBTI lists segregated client accounts in IDR and USD. The company is also a member of the relevant futures exchanges and clearing institutions. These arrangements support custody and settlement but do not reimburse normal trading losses.
SPA approval 1273/BAPPEBTI/SP/6/2007; JFX member SPAB-044/BBJ/03/02; ICDX member 010/SPKB/ICDX/DIR/III/2010; KBI member 14/AK-KBI/III/2003; ICH member 003/SPKK/ICH-MIF/VII/2017. MIFX also publishes OJK letter S-126/PM.02/2025 and Bank Indonesia letter 28/127/DPPK/Srt/B for financial derivatives with securities as underlying assets; these do not replace the BAPPEBTI futures-broker licence.
Official record ↗Futures and leveraged derivatives can produce rapid losses. The displayed 1:500 is the highest verified capability under specific equity, product and account conditions, not a universal account setting.
| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Virtual account or bank transfer to a segregated accountIDR · USD | Initial deposit from IDR 500,000 | Virtual-account deposits are… | No universal broker fee was confirmed |
| Method | Minimum | Processing | Fee |
|---|---|---|---|
| Withdrawal to the registered bank accountIDR · USD | No public universal minimum confi… | Requests before 11:30 for IDR… | No universal broker fee was confirmed |
Accounts or cards must be in the client’s name. Availability, limits and checks depend on the contracting entity.
Active offers and promotions from MIFX
Up to 5,000 MIFX Rewards points across the published first-trade and cumulative-volume missions; points can be redeemed for items available in MIFX Rewards.
Eligible new Ultra Low and Standard clients can earn bonus MIFX Rewards points for a first trade and cumulative side-lot milestones.
Eligibility: New Ultra Low or Standard clients with an initial deposit of at least IDR 500,000 during 1–31 August 2026; official programme terms apply.
Official terms ↗Qualifying overnight positions up to an aggregate 5 lots receive the swap treatment. A storage fee applies every five trading days after a qualifying position has remained open for more than five trading days.
Eligible live accounts can request swap-free treatment for qualifying overnight positions within the programme limit.
Eligibility: Available by activation for eligible MIFX live accounts; the account comparison lists Ultra Low, Standard, Pro and Pro Rebate as requestable, but not Multilateral.
Official terms ↗For accounts opened since 1 March 2022, the detailed tiers publish USD 3–5 per lot side. The page also advertises up to USD 10 and conflicts on payment timing, so the applicable amount and credit schedule must be confirmed with MIFX.
Pro Rebate clients may receive a progressive rebate based on monthly side-lot volume under the detailed published tiers.
Eligibility: Pro Rebate live account with an initial deposit of at least IDR 100,000,000; account and programme terms apply.
Official terms ↗Last verified: Aug 20, 2026
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